Services
IT MANAGED SERVICES
TechnologyWest offers a wide array of IT Managed services including remote monitoring and management, patch management, comprehensive auditing for all devices, business continuity, data backup and disaster recovery, managed networking, customer support ticketing system and file backup and sync solutions provided by Datto/Auto Task that powers over 500,000 businesses in more than 130 countries worldwide.
TechnologyWest provides a wide range of IT Managed Services including:
- Remote Monitoring and Management
- Comprehensive Auditing for All Devices
- Patch Management
- Rapid Remote Support
- Business Continuity
- Data Backup & Disaster Recovery
- File Sync & Share
- Customer Support Ticketing System
- Responsive Front Line Support
- Managed Networking Services
IT SECURITY
TechnologyWest provides comprehensive IT Security Assessments. We also offer network penetration testing services to pinpoint security risks within your network. 91% of all network attacks begin with a malicous email. TechnologyWest is an authorized MSP Partner with Mimecast, providing protection from spear fishing, ransomware, malicious email attachments and impersonation emails plus offering email continuity and archiving solutions. We also an authorized partner with Secuvant that operates a Managed Detection and Response Security Operations Center in Salt Lake City.
TechnologyWest provides a wide range of IT Security services including:
- Network Security Audits
- Secuvant Penetration Testing & Vulnerability Scanning
- Secuvant Gap & Risk Analysis
- Secuvant Managed Detection Response
- Mimecast & Proofpoint Email Security Solutions
- Mimecast & SOS Awareness Training
- ThreatLocker Application Whitelisting
- Darktrace Ai Cyber Threat Response
IT HARDWARE/SOFTWARE
We also provide recommendations and procurement for a full range of IT hardware and software through our IT vendors. By doing the research for you, TechnologyWest takes the guess work out of purchasing new computers, printers, software, servers, network equipment, routers, switches, backup solutions, 3rd party services, storage and cloud services. We will provide you with descriptions of products along with our recommendations with a much lower price than you could purchase it for yourself.
TechnologyWest provides purchasing for a wide range of IT hardware and software including:
- Desktops/Laptops/Tablets
- Servers
- Printers
- Scanners
- Routers
- Switches
- Firewalls
- Storage
- Backup Solutions
- Software
VOIP PHONE SYSTEMS
Run your business phone system in the cloud. GoToConnect replaces your company’s outdated phone equipment with a cloud hosted VOIP solution that can easily be managed online or through GoToConnect’s mobile app, making your organization more efficient and easier to manage. GoToConnect’s Cloud-based phone system helps improve interactions with your clients through robust call features, texting and integrations with your CRM and other software applications. Turn any location into a workplace, reduce your current expenses and start taking calls with Jive.
GoToConnect & TechnologyWest provide a wide range of telecommunication services including:
- Business Continuity
- Visual Dial Plan Editor
- Detailed Call Analytics
- Video Conferencing
- Contact Center Software
- Excellent HD Quality & 99.999% Uptime SLA
- Hardware Options including Polycom, Yealink, VTech, Panasonic, Cisco & Adtran
- Integrations with Chrome, Zendesk, Curve Dental, Redtail, Oracle, Outlook & Salesforce
CONNECTIVITY
- Broadband
- Fiber Connectivity
- Cable Connectivity
- Wireless Connectivity
- Satellite Connectivity
- T1 Circuits
- MPLS (Multiprotocol Label Switching)
- VPLS (Virtual Private LAN Service)
- VPN (Virtual Private Network)
- Private Data Connections
- Wide Area Networks
- SD-WAN (Software Defined Wide Area Network)
CLOUD SERVICES
- Cloud Migration Services
- Public & Private Cloud Interconnectivity
- Managed Cloud Services
- Backup as a Service (BaaS)
- Disaster Recovery as a Service (DRaaS)
- Desktop as a Service (DaaS)
- Managed Office 365
- Hosted Exchange
- Infrastructure as a Service (IaaS)
COLOCATION
- Uninterruptible Power Supply (UPS) System
- N+1 Redundancy Levels or Greater
- Backup Generator System
- Multi Component Temperature Control Systems
- Physical Security
- Fire Protection Systems
- Managed Colocation Services
- AWS, Azure, Google Cloud, IBM Cloud & Megaport Cloud Direct & Interconnect Cloud Connections
IT CONSULTING
TechnologyWest provides forward-thinking IT consulting services focused on leveraging technology to increase business performance. Our IT consulting process is to understand your goals, business processes, existing skill sets and current information systems capabilities in order to recommend scalable and user-friendly technology strategies. From there we’ll help you with hardward and software upgrades and implement the right solutions, managing IT projects to completion.
TechnologyWest provides a wide range of IT Consulting services including:
- IT Security
- Cloud
- Network Design
- Server Management
- Server Migration
- Colocation
- P2P & P2MP Wireless
- Cabling
- Document Storage & Sharing
- Broadband
WEB DEVELOPMENT
TechnologyWest employs experienced programmers, coders, graphic designers, search engine optimization consultants, copywriters, photographers and videographers to offer a full range of web development and digital marketing services. TechnologyWest also offers solutions to increase traffic, leads and sales to your new or existing website with Search Engine Optimization services, Local Search, Pay Per Click campaigns, Web-Based Email Campaigns and Automated Marketing Campaigns.
Web Development and Digital Marketing Solutions include:
- Digital Marketing Research
- WordPress, Joomla and Drupal Web Development
- Ecommerce Development
- SaaS Software Development
- API & PHP Programming
- Social Media Marketing & Management
- Search Engine Optimization
- Local Search
- Pay Per Click Advertising Campaigns
- Web Based Email Campaigns
- Web Hosting
SERVER MANAGEMENT
Servers are the heartbeat of your network. You count on them to operate at 100% efficiency. We offer server management services that solve existing server issues, identify security issues and we also offer 24×7 monitoring. Our technicians also perform operating system updates and security patch management and updates utilizing state of the art server management tools to keep your systems up and running. TechnologyWest also offers Server Migration and Recovery services.
TechnologyWest provides a wide range of server management services including:
- Server Maintenance
- Operating System Maintenance
- Security Patches & Updates
- Server Monitoring
- Backup Monitoring
- Initial & Ongoing IT Security Assessment
- Troubleshooting of Supported 3rd Party Services
- Server Migration
- Server Recovery
- Procurement of Hardware/Software
IT SUPPORT
Small businesses often don’t have the budget to hire a full-time IT team to help with all of their tech support needs. That’s why TechnologyWest provides affordable Tech Support to businesses that need their problems solved as quickly as possible. At TechnologyWest, we help support your business with onsite and remote technical support. Whatever the problem may be, our team can help resolve your technical issues. You will become a raving fan of our tech support.
TechnologyWest can assist with setup and repair of many different types of products including:
- Desktop/Laptop/Tablet Computer Setup & Repair
- Virus Removal & Cleanup
- Email and Virus Protections Setup & Support
- Data Backup & Recovery
- Network Outages
- Printer/Scanner Setup & Troubleshooting
- Software Install or Uninstall
- Network Server Setup, Management & support
- Router/Switch Setup & Troubleshooting
- WiFi Setup and Network Connectivity Support
VIDEO CONFERENCING
For many, working at home will likely become a long-term trend lasting into 2021 and beyond. A major contributor to the success of this strategy has been video conferencing. Video conferencing has evolved into something that’s become as common as the phone for folks working from home. TechnologyWest is an authorized reseller for LogMeIn’s family of video conferencing software including GoToMeeting, GoToWebinar, GoToRoom, GoToTraining plus Zoom, WebEx, and Microsoft Teams.
GoToMeeting and other Video Conferencing solutions offer:
- Screen Sharing: Show your entire screen, multiple monitors or specific applications.
- Integrated Computer Audio and Toll-Free numbers: Built-in VoIP as well as toll and toll-free audio options.
- Mobile Support: Start or join a meeting with mobile apps for iOS, Android, and Windows.
- Integrations: Access GoToMeeting easily from your favorite applications including Microsoft Outlook, Google Calendar, Salesforce, and Slack.
- Recording: Record the meeting audio, video, and screen share
- Keyboard and Mouse Control: Share Documents
