Services

managed services

IT MANAGED SERVICES

TechnologyWest offers a wide array of IT Managed services including remote monitoring and management, patch management, comprehensive auditing for all devices, business continuity, data backup and disaster recovery, managed networking, customer support ticketing system and file backup and sync solutions provided by Datto/Auto Task that powers over 500,000 businesses in more than 130 countries worldwide.

TechnologyWest provides a wide range of IT Managed Services including:

  • Remote Monitoring and Management
  • Comprehensive Auditing for All Devices
  • Patch Management
  • Rapid Remote Support
  • Business Continuity
  • Data Backup & Disaster Recovery
  • File Sync & Share
  • Customer Support Ticketing System
  • Responsive Front Line Support
  • Managed Networking Services
itsecurity

IT SECURITY

TechnologyWest provides comprehensive IT Security Assessments. We also offer network penetration testing services to pinpoint security risks within your network. 91% of all network attacks begin with a malicous email. TechnologyWest is an authorized MSP Partner with Mimecast, providing protection from spear fishing, ransomware, malicious email attachments and impersonation emails plus offering email continuity and archiving solutions. We also an authorized partner with Secuvant that operates a Managed Detection and Response Security Operations Center in Salt Lake City.

TechnologyWest provides a wide range of IT Security services including:

  • Network Security
  • Penetration Testing
  • Vulnerability and Gap Assessments
  • Mimecast Email Security Solutions
  • Mimecast Security Awareness Training
  • Cyber Risk Management
  • Cloud Security
itprocurement

IT HARDWARE/SOFTWARE

We also provide recommendations and procurement for a full range of IT hardware and software through our IT vendors. By doing the research for you, TechnologyWest takes the guess work out of purchasing new computers, printers, software, servers, network equipment, routers, switches, backup solutions, 3rd party services, storage and cloud services. We will provide you with descriptions of products along with our recommendations with a much lower price than you could purchase it for yourself.

TechnologyWest provides purchasing for a wide range of IT hardware and software including:

  • Desktops/Laptops/Tablets
  • Servers
  • Printers
  • Routers
  • Switches
  • Storage
  • Backup Solutions
  • Software
servermanagement

SERVER MANAGEMENT

Servers are the heartbeat of your network. You count on them to operate at 100% efficiency. We offer server management services that solve existing server issues, identify security issues and we also offer 24×7 monitoring. Our technicians also perform operating system updates and security patch management and updates utilizing state of the art server management tools to keep your systems up and running. TechnologyWest also offers Server Migration and Recovery services.

TechnologyWest provides a wide range of server management services including:

  • Server Maintenance
  • Operating System Maintenance
  • Security Patches & Updates
  • Server Monitoring
  • Backup Monitoring
  • Initial & Ongoing IT Security Assessment
  • Troubleshooting of Supported 3rd Party Services
  • Server Migration
  • Server Recovery
  • Procurement of Hardware/Software
voipjive

VOIP PHONE SYSTEMS

Run your business phone system in the cloud. Jive replaces your company’s outdated phone equipment with a cloud hosted VOIP solution that can easily be managed online or through Jive’s mobile app, making your organization more efficient and easier to manage. Jive’s Cloud-based phone system helps improve interactions with your clients through robust call features, texting and integrations with your CRM and other software applications. Turn any location into a workplace, reduce your current expenses and start taking calls with Jive.

Jive & TechnologyWest provides a wide range of telecommunication services including:

  • Business Continuity
  • Visual Dial Plan Editor
  • Detailed Call Analytics
  • Video Conferencing
  • Contact Center Software
  • Excellent HD Quality & 99.999% Uptime SLA
  • Hardware Options including Polycom, Yealink, VTech, Panasonic, Cisco & Adtran
  • Integrations with Chrome, Zendesk, Curve Dental, Redtail, Oracle, Outlook & Salesforce
webdevelopment-resized

WEB DEVELOPMENT

TechnologyWest employs experienced programmers, coders, graphic designers, search engine optimization consultants, copywriters, photographers and videographers to offer a full range of web development and digital marketing services. TechnologyWest also offers solutions to increase traffic, leads and sales to your new or existing website with Search Engine Optimization services, Local Search, Pay Per Click campaigns, Web-Based Email Campaigns and Automated Marketing Campaigns.

Web Development and Digital Marketing Solutions include:

  • Digital Marketing Research
  • WordPress, Joomla and Drupal Web Development
  • Ecommerce Development
  • Social Media Marketing & Management
  • Search Engine Optimization
  • Local Search
  • Pay Per Click Advertising Campaigns
  • Web Based Email Campaigns
  • Web Hosting
itconsulting

IT CONSULTING

TechnologyWest provides forward-thinking IT consulting services focused on leveraging technology to increase business performance. Our IT consulting process is to understand your goals, business processes, existing skill sets and current information systems capabilities in order to recommend scalable and user-friendly technology strategies. From there we’ll help you with hardward and software upgrades and implement the right solutions, managing IT projects to completion.

TechnologyWest provides a wide range of IT Consulting services including:

  • IT Security
  • Cloud
  • Network Design
  • Server Management
  • Server Migration
  • Colocation
  • P2P & P2MP Wireless
  • Cabling
  • Document Storage & Sharing
  • Broadband
techsupport-resized

IT SUPPORT

Small businesses often don’t have the budget to hire a full-time IT team to help with all of their tech support needs. That’s why TechnologyWest provides affordable Tech Support to businesses that need their problems solved as quickly as possible. At TechnologyWest, we help support your business with onsite and remote technical support. Whatever the problem may be, our team can help resolve your technical issues. You will become a raving fan of our tech support.

TechnologyWest can assist with setup and repair of many different types of products including:

  • Desktop/Laptop/Tablet Computer Setup & Repair
  • Virus Removal & Cleanup
  • Email and Virus Protections Setup & Support
  • Data Backup & Recovery
  • Network Outages
  • Printer/Scanner Setup & Troubleshooting
  • Software Install or Uninstall
  • Network Server Setup, Management & support
  • Router/Switch Setup & Troubleshooting
  • WiFi Setup and Network Connectivity Support

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