Services
Elevate Your Business Technology
Empower Your Business with State-of-the-Art IT Services and Solutions
In an era where technology intricately intertwines with business success, TechnologyWest stands out as a beacon for comprehensive IT and technology solutions. We empower businesses with cutting-edge tools and strategic support. TechnologyWest ensures your enterprise stays ahead in the digital race. Dive into a partnership with TechnologyWest and unlock a new horizon of efficiency, security, and technological advancement for your business.
Cyber Security
TechnologyWest provides comprehensive IT Security Assessments. We also offer network penetration testing services to pinpoint security risks within your network. TechnologyWest is an authorized MSP Partner with Mimecast, Proofpoint and Barracuda providing protection from spearfishing, ransomware, malicious email attachments, and impersonation emails plus offering email continuity and archiving solutions. Other cybersecurity solutions include Fortinet Firewalls, SentinelOne and Crowdstrike Endpoint Protection, Duo & RSA 2FA products and Acronis Backup Solutions.
TechnologyWest provides a wide range of IT Security services including:
- IT Security Audits
- Penetration Testing & Vulnerability Scanning
- Managed Detection & Response
- Mimecast & Proofpoint Email Security Solutions
- KnowBe4 Awareness Training
- SentinelOne & Crowdstrike Endpoint Protection
- Duo & RSA 2FA Authentication
- Fortinet Firewall Solutions
- Acronis Backup Solutions
- Jumpcloud Cloud Directory Services
TechnologyWest offers an extensive range of physical security products, services, and solutions. These include access control systems that encompass advanced access control technologies including card readers and access control fobs, cards, and mobile phone access solutions to provide a streamlined access management process, video surveillance systems with high-quality cameras ensuring optimal coverage of critical areas, intrusion detection systems, and video monitoring solutions.
TechnologyWest provides a wide range of Physical Security solutions including:
- Access Control Systems
- Video Surveillance Systems
- Cameras – Dome, Bullet and Fisheye
- Audio Gateways
- Sensors
- Video Storage – AWS, Google Workspace, Synology
- Video Monitoring Services
Run your business phone system in the cloud. TechnologyWest replaces your company’s outdated phone equipment with a cloud-hosted VOIP solution that can easily be managed online or through a mobile app, making your organization more efficient and easier to manage. Cloud-based phone systems help improve interactions with your clients through robust call features, texting, and integrations with your CRM and other software applications. Reduce your current expenses, and start taking calls with your new cloud-hosted VoIP phone system.
TechnologyWest provides a wide range of telecommunication services including:
- Business Continuity
- Visual Dial Plan Editor
- Detailed Call Analytics
- Video Conferencing
- Contact Center
- Excellent HD Quality & 99.999% Uptime SLA
- Hardware Options including Polycom, Yealink, VTech, Panasonic, Cisco & Adtran
- Integrations with Salesforce, Zendesk, Curve Dental, Redtail, Oracle & Outlook
Cloud Services
TechnologyWest partners with over 100 Cloud Partners in providing migration services and consulting, bill consolidation and cost optimization, backup and disaster recovery as a service, desktop as a service, infrastructure as a service, hosted exchange, security and governance, private connectivity, patching, and managed services. We help take your company’s current hardware and software that used to live on premises and migrate it to the ever-resilient, flexible, and capable Cloud.
TechnologyWest’s Cloud Partners offer a wide range of Cloud services including:
- Cloud Migration Services
- Public & Private Cloud Interconnectivity
- Managed Cloud Services
- Backup as a Service (BaaS)
- Disaster Recovery as a Service (DRaaS)
- Desktop as a Service (DaaS)
- Managed Office 365
- Hosted Exchange
- Infrastructure as a Service (IaaS)
IT Managed Services
TechologyWest provides IT Managed Services to help maintain, anticipate and manage the requirements for a range of IT processes and functions in order to improve your business operations while cutting expenses. TechnologyWest offers expertise and experience in managing and supporting IT infrastructure, systems and applications on behalf of our clients. By outsourcing your IT services to us, your business/organization can benefit from access to specialized IT expertise, improved efficiency, reduced downtime, enhanced security, and cost savings. This allows you focus on your business while leaving the management and maintenance of your IT infrastructure the IT experts at TechnologyWest.
TechnologyWest provides a wide range of IT Managed Services including:
- Remote Monitoring and Management
- Comprehensive Auditing for All Devices
- Patch Management
- Remote Support
- Business Continuity
- Data Backup & Disaster Recovery
- File Sync & Share
- Customer Support Ticketing System
- Responsive Front Line Support
- Managed Networking Services
Connectivity
TechnologyWest partners with 125 Connectivity providers that include fiber, broadband, and wireless circuits, and private circuits including MPLS, VPLS, P2P, and SD-WAN connections. Carriers include AT&T, CenturyLink, Charter Communications, Comcast Business, Cox Business, Verizon, Viasat, Spectrum, and Zayo.
TechnologyWest’s Connectivity Partners offer a wide range of services including:
- Broadband
- Fiber Connectivity
- Cable Connectivity
- Wireless Connectivity
- Satellite Connectivity
- T1 Circuits
- MPLS (Multiprotocol Label Switching)
- VPLS (Virtual Private LAN Service)
- VPN (Virtual Private Network)
- Private Data Connections
- Wide Area Networks
- SD-WAN (Software Defined Wide Area Network)
Colocation
TechnologyWest partners with 65 Colocation providers with 1400 facilities around the world that safeguard your company\’s mission-critical data with the highest levels of security and operational reliability. These same colocation providers offer various compliances including SOC 1 + SOC 2, SAE 16, PCI, HIPAA, NIST, etc, and more than 99.9% uptime service level agreements. Colocation is often combined with other cloud solutions including backup and disaster recovery as a service, desktop as a service, and infrastructure as a service.
TechnologyWest’s Colocation Partners offer a wide range of Colocation services including:
- Uninterruptible Power Supply (UPS) System
- N+1 Redundancy Levels or Greater
- Backup Generator System
- Multi-Component Temperature Control Systems
- Physical Security
- Fire Protection Systems
- Managed Colocation Services
- AWS, Azure, Google Cloud, IBM Cloud & Megaport Cloud Direct & Interconnect Cloud Connections
IT Hardware & Software
We also provide recommendations and procurement for a full range of IT hardware and software with over 250 IT vendors. By doing the research for you, TechnologyWest takes the guess work out of purchasing new computers, printers, software, servers, network equipment, routers, switches, backup solutions, 3rd party services, storage and cloud services. We will provide you with descriptions of products along with our recommendations with a much lower price than you could purchase it for yourself.
TechnologyWest provides purchasing for a wide range of IT hardware and software including:
- Desktops/Laptops/Tablets
- Servers
- Printers
- Scanners
- Monitors
- Projectors
- Routers
- Switches
- Wireless Access Points
- Modems
- Storage Devices
- Backup Solutions
- Software
IT Support
Small businesses often don’t have the budget to hire a full-time IT team to help with all of their tech support needs. That’s why TechnologyWest provides affordable Tech Support to businesses that need their problems solved as quickly as possible. At TechnologyWest, we help support your business with onsite and remote technical support. Whatever the problem may be, our team can help resolve your technical issues. You will become a raving fan of our tech support.
TechnologyWest can assist with the setup and repair of many different types of products including:
- Desktop/Laptop/Tablet Computer Setup & Repair
- Virus Removal & Cleanup
- Email and Virus Protections Setup & Support
- Data Backup & Recovery
- Network Outages
- Printer/Scanner Setup & Troubleshooting
- Software Install or Uninstall
- Network Server Setup, Management & support
- Router/Switch Setup & Troubleshooting
- WiFi Setup and Network Connectivity Support
IT Consulting
TechnologyWest provides forward-thinking IT consulting services focused on leveraging technology to increase business performance. Our IT consulting process is to understand your goals, business processes, existing skill sets, and current information systems capabilities to recommend scalable and user-friendly technology strategies. From there we’ll help you with hardware and software upgrades and implement the right solutions, managing IT projects to completion.
TechnologyWest provides a wide range of IT Consulting services including:
- IT Security
- Cloud
- Network Design
- Server Management
- Server Migration
- Colocation
- P2P & P2MP Wireless
- Cabling
- Document Storage & Sharing
- Broadband
Server Management
Servers are the heartbeat of your network. You count on them to operate at 100% efficiency. We offer server management services that solve existing server issues and identify security issues and we also offer 24×7 monitoring. Our technicians also perform operating system updates and security patch management and updates utilizing state-of-the-art server management tools to keep your systems up and running. TechnologyWest also offers Server Migration and Recovery services.
TechnologyWest provides a wide range of server management services including:
- Server Maintenance
- Operating System Maintenance
- Security Patches & Updates
- Server Monitoring
- Backup Monitoring
- Initial & Ongoing IT Security Assessment
- Troubleshooting of Supported 3rd Party Services
- Server Migration
- Server Recovery
- Procurement of Hardware/Software
Video Conferencing
For many, working at home will likely become a long-term trend lasting into 2021 and beyond. A major contributor to the success of this strategy has been video conferencing. Video conferencing has evolved into something that’s become as common as the phone for folks working from home. TechnologyWest is an authorized reseller for LogMeIn’s family of video conferencing software including GoToMeeting, GoToWebinar, GoToRoom, GoToTraining plus Zoom, WebEx, and Microsoft Teams.
GoToMeeting and other Video Conferencing solutions offer:
- Screen Sharing: Show your entire screen, multiple monitors, or specific applications.
- Integrated Computer Audio and Toll-Free numbers: Built-in VoIP as well as toll and toll-free audio options.
- Mobile Support: Start or join a meeting with mobile apps for iOS, Android, and Windows.
- Integrations: Access GoToMeeting easily from your favorite applications including Microsoft Outlook, Google Calendar, Salesforce, and Slack.
- Recording: Record the meeting audio, video, and screen share
- Keyboard and Mouse Control: Share Documents